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Privacy Policy
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website and make a purchase.
Please read and understand this Policy carefully before using our services. By using our website or our services, you consent to our collection, use, and storage of your information as described in this Policy.
I. What Personal Information Do We Collect?
We collect information you provide directly to us, as well as information we collect automatically through your interactions with the website.
1. Information You Provide Directly:
Identity and Contact Information: Your name, email address, shipping address, billing address, phone number, etc., which you provide when you create an account, check out, or contact us.
Payment Information: To process payments, we collect payment method information (such as credit card type, the last four digits of the card number, and expiration date). Please note: Full payment card details are processed directly by our authorized third-party payment processors (e.g., PayPal, Stripe) and are not stored on our servers.
Order Information: Details of the items you purchased, order ID, transaction amount, and date.
Communication History: Content you communicate with us via email, contact forms, or social media.
2. Information We Collect Automatically:
Device and Browsing Information: When you visit our website, we automatically collect your IP address, browser type, operating system, device information, referring URL, and data about your website interactions (e.g., pages clicked, items viewed) through cookies and similar technologies.
Cookies: Our website uses cookies to maintain your shopping cart session, remember your preferences, analyze website traffic, and personalize your experience. You can manage or disable cookies through your browser settings, but this may affect certain website features.
II. How Do We Use Your Information?
We use the information we collect for the following purposes:
Order Fulfillment: Process your payments, arrange shipping, and provide you with invoices and order confirmations.
Communicating with You: Contact you regarding your orders, product and service updates, account registration, and related information.
Customer Service: Respond to your inquiries, process returns and refunds, and provide support.
Improving Our Services: Analyze how customers use our website to improve our products, services, and user experience.
Marketing (with your consent): If you opt-in, we may send you emails about new products, promotional offers, and news. You can opt out at any time by clicking the "unsubscribe" link in each marketing email.
Fraud Prevention and Security: To protect our business and our customers, we use this information to detect and prevent fraudulent transactions.
III. How Do We Share Your Information?
We will never sell your personal information. We share your information with third parties only as necessary:
Service Providers: With companies that provide services to us, such as payment processing, order fulfillment, shipping, email delivery, website hosting, and data analysis. These service providers access your information only on our instructions and are committed to protecting your data.
Compliance with Laws: When we believe it is necessary to respond to a subpoena, court order, or other legal process, or to comply with applicable laws and regulations.
Business Transfers: If your information is involved in a merger, acquisition, asset sale, or other transaction, we will ensure that the new entity continues to comply with this Policy.
With Your Consent: In all other cases, we will obtain your explicit consent before sharing your information.
IV. International Data Transfers
Our business is primarily concentrated in the United States and Europe, and your data may be transferred to and stored on servers located outside of your country, including but not limited to the United States. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws. For data transfers outside the European Economic Area (EEA), we rely on legal mechanisms such as the EU Standard Contractual Clauses.
V. Your Data Subject Rights
Depending on your jurisdiction (e.g., GDPR in the EU and CCPA in California), you may have the following rights:
Right of access: Request a copy of the personal information we hold about you.
Right of rectification: Request that inaccurate or incomplete information we hold about you be corrected.
Right to erasure (right to be forgotten): Request that your personal information be deleted.
Right to restriction of processing: Request that the processing of your personal information be suspended in certain circumstances.
Right to data portability: Request that the data you have provided to us be transferred to another controller in a structured, traceable manner.